This website is owned and operated by Impressions Crafted With Love
These Terms and Conditions (“T&C”) are for visitors who visit this website of Impressions and those who place any orders with Impressions (“Visitors”).
All Visitors’ use of this website and services and tools are governed by these T&C including the applicable policies which are incorporated herein by way of reference. All visits to this website and all transactions herein shall be governed by these T&C.
Impressions reserves all rights to change / alter these Terms and Conditions at any point of time, in its sole discretion, and without giving any notice to any Visitor. The Visitor’s continued use of the website thereafter shall constitute the said Visitor’s agreement to all such changed T&C.
Impressions may, with or without prior notice, terminate any of the rights granted by these T&C.
The Visitor warrants and represents that they are fully capable and legally permitted to enter into agreements enforceable inter alia in India. If a Visitor is a minor or of an unsound mind, then they are not eligible to enter into these T&C and thereby ineligible to visit or transact on this website.
The Visitor agrees to abide by all terms, conditions, obligations and covenants prescribed herein in these T&C, including any special warnings or instructions for access or use posted on this website.
The Visitor warrants and represents that all the information furnished at the time of registration is true and correct and any change in the information provided will be updated and intimated to Impressions immediately. In particular, all Visitors warrant and represent that all information submit on this site, including without limitation, their contact details, payment details, correspondence address and all other information submitted shall be true, current, and accurate.
Impressions shall be entitled to act on the basis of the information provided by the Visitor and seek such further information, clarifications or verifications as it may deem necessary for completing any order / providing any service(s) sought by the Visitor. Such provision of services may be suspended or cancelled where Impressions reasonably believes that any of the provided information may be inaccurate and the same will be restored once the Visitor furnishes/ confirms all information to the satisfaction of Impressions.
Any order placed by a Visitor with Impressions is subject to product availability, delivery capacity and acceptance by Impressions. All orders will be processed and confirmed only when the charges / price / cost for the entire order is deposited with Impressions in advance.
The Visitor hereby agrees to pay all costs, charges, expenses, duties and all applicable taxes, including any transportation / courier / freight charges for all the purchases made from Impressions.
Any applicable tax and all delivery charges shall be calculated and added to the total amount once the product has been added to your online cart with Impressions.
The Visitor also accepts and acknowledges that the delivery of any product ordered from Impressions will be undertaken by a third party logistics and Impressions cannot be held liable for any deficiency in services of such third party logistics or any omission or any damage caused by any act of such third parties as Impressions does not have any control over the actions of such third parties.
As all Impressions products are edible, perishable, personal consumption items, the same cannot be returned / exchanged. Products once sold cannot be returned / exchanged.
Orders once placed cannot be cancelled and no refunds of any amounts shall be made, except as explicitly provided herein.
Orders placed at least seven (7) days prior to the expected delivery date, can be cancelled by written confirmation at least four (4) days prior to the delivery date. All available amount (i.e. excluding any amount already spent on ingredients / accessories / items for the order), shall be refunded to the Visitor who placed the order within 7-10 working days from the date of cancellation of the order.
Impressions shall also not refund any amount transferred to it, unless there has been any evident and deliberate mischief on part of Impressions.
This website is presented on an “as is” basis. Impressions has taken all reasonable steps to ensure that the product descriptions and details are accurate and updated timely. To the extent permittable, Impressions does not warrant that the product descriptions, details, information or other any other content available on this website would be completely error free and absolutely accurate, comprehensive, reliable or current. Impressions makes no express or implied representations or warranties of any kind whatsoever in connection with these T&C or this website, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.
The entire manufacturing team of Impressions follows strict hygiene protocol and operates under a manufacturing FSSAI license. While, Impressions shall ensure all products made are as per the expected standards, Impressions shall not be liable for any health issue claims arising from the consumption of any of any of its products. Impressions cannot guarantee product quality if they’re not stored as per storage instructions.
The products being marketed and sold by Impressions are created using the best ingredients and we take great care to ensure that all our products are safe for human consumption. Nevertheless, the possibility that certain individuals may be allergic to some of our ingredients or that our ingredients may adversely affect a few individuals with pre-existing medical conditions, cannot be ruled out and thus, the onus is on the Visitor to inform us of any such dietary requirements.
Visitors are instructed and advised to inform us of any dietary requirements, allergies etc., and enquire about the ingredients prior to finalising the order to ensure that the products being purchased are safe for them to use. It will be the Visitor’s sole responsibility to take proper precaution and professional / medical advice before using any of Impressions’ products.
Visitors agree that Impressions shall not be held responsible or liable for any product related issues, including without limitation any allergic reactions on account of usage of our products. For any Impressions products purchased by the Visitor, the Visitors shall inter alia be governed by the limitation of liability and disclaimer conditions.
The Visitor understands and accepts that all products listed on the Impressions website are handmade and thus, even though Impressions has taken all reasonable measures to display the colours and images of all its products as accurately as possible, the final product may not be identical to the reference image on the website.
Impressions retains all rights to and can alter the prices / costs of it products at any time without the requirement of any notice to any Visitor. Impressions is also free to alter the descriptions / images etc., of its products at any time. Impressions also reserves all its rights to limit the sales of our products, offers, discounts, promotions or services to any person, on a case by case basis. Impressions also reserves its full right to discontinue any product, promotion or offer at any time.
The Visitor warrants and represents that they shall act always in accordance with the law, custom and in good faith. No Visitor shall make any change or alteration to this website or to any content or product or services that may appear herein and shall not impair the integrity or operation of this website in any way. Without limiting the generality of any other provision of these Terms and Conditions. If a Visitor defaults negligently or will fully in abiding by any of the obligations set forth herein, then the Visitor shall be liable for all the consequential losses and damages that this may cause Impressions or its affiliates.
Impressions is the owner / authorised agent of all the rights, interest and title, including but not limited to the intellectual property rights, trade secrets, know how, confidential information, etc in relation to this website, the contents of this website, the products displayed on this website and all other rights related to this website. The trademarks associated with Impressions, including but not limited to the name, logo and other identification marks of Impressions/ its affiliates, are the exclusive property of Impressions/ its affiliates and no third party is authorised to make any use of the same without the written permission from Impressions/ its affiliates.
All Visitors shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and the Rules thereunder as amended from time to time and also all applicable local laws, rules and regulations and International Laws, Foreign Exchange Laws, regarding Visitpo’s use of Impressions’s website and the Visitor’s purchase, solicitation of offers to purchase, and sale of products or services. No Visitor shall engage in any transaction in respect of any goods or services, which are prohibited by the provisions of any applicable law for the time being in force.
All Visitors are forbidden from reproducing, distributing, displaying, selling, leasing, transmitting, creating derivative works from, translating, modifying, reverse-engineering, disassembling, decompiling or otherwise exploiting this website or any part of the website including but not limited to its contents and the products herein, without the express written permission of Impressions. All Visitors agree and understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution for inter alia accessing data unlawfully or without consent, attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures, attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing”, forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting, taking any action in order to obtain goods to which the Visitor is not entitled, etc. Impressions reserves all its rights to refuse any and all services, terminate accounts of the Visitor, cancel any orders at its sole discretion, if Impressions becomes aware of any violation / breach of any terms of these Terms & Conditions by the Visitor. If a Visitor negligently or willfully defaults in abiding by any of the obligations set forth herein, then the Visitor shall be liable for all the consequential losses and damages that this may cause Impressions or its affiliates.
All Visitors are prohibited from uploading or publishing any content, information or other material to this website that (a) could infringe the proprietary rights, including intellectual property rights, of any person; (b) would be libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability; or (c) includes any viruses, worms, trap doors, Trojan horses, solicitations, bugs, or other harmful code or properties, chain mails, or spam.
All Visitors agree that Impressions will not be held liable or otherwise responsible, whether in contract, tort (including negligence) or otherwise, under any circumstances, for any (i) delays or interruptions to accessing this website (ii) interruption of business; (iii) data non-delivery, mis-delivery, corruption, destruction or other modification; (iv)damages or losses incurred as a result of any interaction or dealing with any third party or off-website links on the website; (v) bugs, trojans, viruses, system failures or malfunctions that occur in connection with use of the site, including by way of any hyperlink to or from third party websites (vi) any inaccuracies or omissions in content or (vii) events beyond our reasonable control.
To the extent permitted by law, Impressions shall not be held liable or responsible for any sort of indirect damage – whether special, punitive, incidental, or consequential damages of any kind, including lost profit – related to the Visitors’ use of this website regardless of the form of action whether in contract, tort (including negligence) or otherwise. Further, the Visitors agree and acknowledge that in no event whatsoever, shall the maximum aggregate liability of Impressions exceed Indian Rupees 2000 only.
All Visitors agree to defend, indemnify and hold Impressions harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from any breach by the Visitor of these T&C. Further, all Visitors agree to indemnify Impressions for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from any use by the Visitor of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action of the Visitor which imposes an unreasonable burden or load on Impressions’ infrastructure. Additionally, all Visitors agree to indemnify Impressions and its affiliates against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of the Visitor’s use of this website, or by any other person using the Visitor’s computer, of any intellectual property or other right of any person, or as a result of any threatening, libellous, obscene, harassing or offensive material contained in any of the communications issued by the Visitor to Impressions in any mode of communication.
These T&C shall remain in effect and valid unless and until terminated by either Impressions or the Visitor. Any Visitor can terminate these T&C at any time by discontinuing any further use of this website, provided that the Visitor deletes all materials downloaded or otherwise obtained from this website. Kindly note that any such termination shall not affect the Visitor’s obligation of completing the payment for any product purchased from Impressions. Also, such termination would not affect the clauses of these T&C that by their very nature would survive the termination of these T&C such as the provisions dealing with intellectual property, user content, warranties and representations, clauses pertaining to indemnity, limitation of liability, etc. Impressions may terminate these T&C as listed above in earlier clauses. In case Impressions terminates these T&C with any Visitor, then the Visitor shall immediately comply with the termination notice, including, as applicable, by ceasing all use of this website.
The law of India will govern theses T&C and all disputes arising in respect hereof shall be exclusively referred to the jurisdiction of Courts at Mumbai.
Any dispute regarding these T&C, including but not limited to any difference in interpretation or otherwise, between the Visitor and Impressions shall be referred to an independent arbitrator who will be appointed by mutually and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat and venue of arbitration shall be held in Mumbai. For disputes relating to orders outside India, International arbitration rules of Indian Arbitration and Conciliation Act 1996 shall apply. The seat and venue of international arbitration shall be Mumbai. Without any prejudice to the foregoing, Impressions shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.
All Visitors agree and acknowledge that these T&C constitute the complete and exclusive agreement between Impressions and the Visitor concerning the Visitor’s use of this website, and that these T&C supersede and govern all prior proposals, agreements, or other communications.
Nothing contained in these T&C shall be construed as creating any agency, partnership, affiliation, joint venture or other form of joint enterprise between Impressions and the Visitor. Impressions’ failure to require the Visitor’s performance of any provision hereof shall not affect Impressions’ right to require such performance at any time thereafter, nor shall any waiver by Impressions of a breach of any provision hereof be taken or held to be a waiver of the provision itself.
If provision of these T&C is held to be unenforceable or invalid under any applicable law or by any applicable arbitral award or court decision, then such unenforceability or invalidity of that provision(s) shall not render the remaining provisions of these T&C unenforceable or invalid as a whole and instead, the T&C shall be modified, to the extent possible, by treating the provision as of it was not a part of these T&C.
If there are any queries or concerns regarding these T&C, please get in touch with us at 9930020473